Terms and Conditions
As of January 1st 2020, We have new Contract Pricing. A few things have changed on the pricing. Please make sure you read over the new pricing guide and contact one of our Customer Success Specialists to assist you with any questions.
I understand that rush fees and production times are based on art approval and receipt of payment dates. In hands date means the product could be delivered at any point during that date. If you need your order at a specific time on a date, we would recommend putting the in hands date a day before.
multiplied by the amount of imprints or 1 piece whichever is greater.
DISCLAIMER: Polyester is subject to dye migration, this can happen up to two weeks after merchandise is printed and cured. Colors most vulnerable are red, maroon, green, and dark blues. Customer takes all risk for dye migration in polyester and polyester blends. It is the responsibility of the customer to order correct quantities and provide additional blanks if necessary. If exact quantities are required, we recommend ordering with spoilage allowance in mind.
We check incoming merchandise for defects and check size, color, and style against the PO. However, we will not be held liable for defects in merchandise and we will not be held liable for printing on wrong merchandise. At no time shall our liability exceed the cost of imprinting.
All claims must be made within 30 days of receipt of merchandise. Any item left over 90 days becomes property of Hightech Grafix and will be donated to the charity of our choice.
