Frequently

Asked

Questions

  • Does an order that requires multiple departments (Screen Print AND Embroidery) take more time?

    Yes- time will depend on number of departments and garments, along with complexity of order. 

  • How does your Spoilage Policy work?

    Spoilage can be 2 - 3 % depending on size of order. On screen print orders, we allow you to

    send in up to 5 additional garments per size, that we will print at no charge.

  • Do you recommend different size imprints on Youth and Adult Garments?

    Yes, we do recommend this.  Sizes can vary dramatically between youth and adult apparel, 

    and as such we recommend a minimum of 2 different sets of screen sizes.

  • What do you do to prevent Dye Migration?

    We use an underbase made specifically for use with Polyester Garments. For garments such

    as Camo, we use a Grey Underbase / Poly Underbase, for which we charge an additional fee.

  • When do you count our apparel?

    Our receiving department counts apparel in order of importance, based on due dates and age

    of order.  If we run into any count issues, we will reach out to your immediately.  Any delay in

    response could cause a longer production time.

  • Which Vendors can I get FREE Inbound Shipping with?

    We have programs with Sanmar, Alphabroder, S&S, and Cutter & Buck.